1. Maintaining excellent customer relations by providing services and innovative thinking to meet our customers’ requirements and exceed their expectations, whilst developing, producing and delivering quality products.
2. Ensuring our suppliers are held accountable by only accepting conforming products and continuously evaluating and monitoring supplier performance and capability.
3. Recognising that Safety, Health & Environment are an integral part of the ongoing success of our business and that providing a safe work environment is the responsibility of all staff.
4. Enhancing the skills of all our people through performance review and by actively pursuing an ongoing training/skills development policy, the objective of which is to develop and grow the organisation's capability to meet current and future demands.